Reference

How We Handle Your Privacy at tiraitoto

We collect only what we need to run your account and process payments through DANA, OVO, and GoPay. This policy explains what data we hold, why we hold it, and how you can ask us to change or remove it.

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DATA HANDLING PRACTICES

How We Secure and Manage Your Information

We apply layered protections to your account data, from encrypted storage to strict internal access controls. Below are the specific practices that govern how your information moves through our systems.

Encrypted Storage

All personal and payment data sits behind encryption at rest. When you deposit through DANA or withdraw via GoPay, transaction records are encrypted separately from your profile details so a single breach cannot expose both.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand lobby navigation patterns. You can disable non-essential cookies in your browser. We never use cookies to track you across unrelated sites.

Account Security

Your account is protected by a PIN or OTP sent to your registered phone number. If you change your OVO-linked number, we require identity verification before updating payment credentials. This prevents unauthorised wallet changes.

Data Retention

We keep your account data for as long as your account is active. After you request deletion, we remove personal identifiers within thirty calendar days. Transaction logs may be retained longer where required by applicable local regulations.

Internal Access

Only team members with a specific operational need can view your personal data. Access is logged, and we review those logs regularly. Payment credentials from DANA, OVO, and GoPay are visible only to the payment operations team.

Change Requests

You can ask us to correct inaccurate data, restrict processing, or export your records in a portable format. Submit your request through account settings or live chat. We confirm completion by email once the change is applied.

What This Privacy Policy Covers

tiraitoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This policy applies to every interaction you have with tiraitoto, whether you are browsing the lobby on your phone, depositing via OVO, or contacting support through live chat. We process personal information you provide at registration: your name, email address, phone number, and payment credentials linked

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to DANA, OVO, or GoPay. We also collect technical data your device sends automatically, such as browser type, screen resolution, IP address, and session timestamps. This helps us detect irregular access patterns and keep your wallet secure. We do not sell or rent your personal data
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to third parties for marketing. Where we share data, it is strictly with payment processors needed to complete your DANA, OVO, or GoPay transactions, or with service providers who help us maintain platform security. Players in Jakarta can reach our support team at any time to
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request a copy of the information we hold. Cookies and similar tracking tools help us remember your session preferences and language settings across visits. You can manage cookie permissions in your device browser settings. If local law in your region grants additional data rights, those rights
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apply to your account automatically. We update this policy when our data practices change, and we notify active account holders by email before changes take effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your personal information is stored or want to request a change, our team is available through multiple channels. We aim to acknowledge every privacy-related enquiry within one working day.

Live Chat Open the chat widget from any page on our site. Let the agent know your query is privacy-related and they will route it to the data team. You can ask for deletion, correction, or a data export directly through this channel.

Email Support Desk Send your request to our dedicated privacy email address listed in your account settings. Include your registered phone number so we can locate your record quickly. We respond to privacy emails ahead of general queries.

Account Settings Panel Log into your tiraitoto account and open the privacy section under settings. From there you can download a summary of your stored data, update contact preferences, or submit a formal deletion request without needing to chat.

Common Questions About Your Data Rights

These are the questions our support team receives most often about data and privacy. If your question is not here, reach out through live chat or email.

We collect your name, email, phone number, and the payment credential you link, whether that is DANA, OVO, or GoPay. We also record your device type, IP address, and session timestamps to help protect your account from unauthorised access.

We share data only with payment processors needed to complete your DANA, OVO, or GoPay transactions and with security service providers. We never sell or rent your personal details to advertisers or unrelated third parties.

Log into your account, open the privacy section under settings, and tap the data export option. You will receive a downloadable summary of your stored profile, transaction history, and device records within a few hours.

Yes. Submit a deletion request through account settings or live chat. We remove personal identifiers within thirty calendar days. Some transaction logs may be kept longer if required by applicable local regulations.

Payment credentials are encrypted at rest and stored separately from your profile data. Only the payment operations team can access them, and every access is logged and audited to prevent misuse.

We use session cookies to maintain your login and analytics cookies to understand how you navigate the lobby. Non-essential cookies can be disabled in your browser settings without affecting core account functions.

Yes. We email active account holders before any material change takes effect. The updated policy is published on this page with a revision date so you can compare versions at any time.

If your account stays inactive beyond the period stated in our terms, we may archive your profile data. Before any deletion, we send a reminder to your registered email giving you time to reactivate.

Where local law in your region grants rights beyond what this policy describes, those rights apply to your tiraitoto account automatically. Reach out through live chat if you are unsure which rights apply to you.

Open account settings, select payment credentials, and choose the wallet you want to change. We require OTP verification to your current number before allowing the switch, ensuring no one else can redirect your DANA, OVO, or GoPay link.

How We Handle Your Privacy at tiraitoto

How We Secure and Manage Your Information

Encrypted Storage

Cookie Controls

Account Security

Data Retention

Internal Access

Change Requests

How to Reach Us About Your Data

Common Questions About Your Data Rights

01 What personal data does tiraitoto collect when I open an account?

02 Does tiraitoto share my information with other companies?

03 How can I see what data you hold about me?

04 Can I ask tiraitoto to delete my account and all associated data?

05 How do you protect my payment details from DANA, OVO, or GoPay?

06 What cookies does this site use and can I turn them off?

07 Will I be notified if this privacy policy changes?

08 What happens to my data if I am inactive for a long time?

09 Does local law give me additional data rights?

10 How do I update my phone number or linked e-wallet?

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